ParentSquare
How We Communicate
PACT uses ParentSquare as our primary platform for school communication. Families receive messages through email, app, voice, or text, helping everyone stay informed and involved.
An account is automatically created for each parent or guardian using the contact information in our student information system (Infinite Campus). We encourage you to activate your ParentSquare account to download the free mobile app, set your language preferences, and choose how and when you’d like to receive messages.
ParentSquare is a safe, secure, and modern approach to communication and collaboration between school and home.
What is ParentSquare?
ParentSquare is a unified communication platform that offers a range of tools, allowing district, school, and classroom administrators, as well as teachers, to communicate and engage with families and students more effectively.
As a registered parent, you can:
- Receive messages from the school and district via phone, email, text, or app notification
- Choose to receive information as it comes or all at once with a daily digest at 6 p.m.
- Communicate in your preferred language
- Comment on school postings to engage with your school community
- Direct message teachers, staff, and other parents
- Direct message your student and family members (Secondary and Online Campuses Only)
- Participate in group messages from schools and teachers
- Sign up for parent-teacher conferences
- Sign up to volunteer, sign up to donate school supplies, and more, all from your desktop or mobile device
Video Tutorial
English
Frequently Asked Questions
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On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in the school's information system (Infinite Campus).
On the web, click ‘Sign In’, then under the ‘Register’ section, put your email or phone number and click 'Go'.
If ParentSquare does not recognize the email or phone number, parents can follow directions to request access or call the school office and ask them to update the contact information.
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ParentSquare uses contact information from Infinite Campus to send emails, robocalls, and text messages. Take a minute now to ensure your contact information is up to date in Infinite Campus. If not, complete the Update Contact Information Form.
Note: It takes a few days for the system to update after you complete the form.
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ParentSquare allows users to customize notifications by notification type and to select their preferred delivery method for each school. The Instant setting will send all post notifications in real-time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly. Still, all non-time-sensitive posts are sent at the end of the day, reducing the number of notifications you receive daily. (We recommend the Digest setting.) Learn more about managing notifications.
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Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.
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- Activate Your Account
Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
- Download App
It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
- Set Preferences
Click your name in the top right to set your notification and language preferences.
- Get Photos & Files
Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you.
- Appreciate Posts
Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.
- Comment or Reply
Click ‘Comment’ in app or website to privately ask a question about the post that your teacher or school sent.
- Participate
Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.
- Join a Group
Click ‘Groups’ in the sidebar to join a group or committee at your school to participate or to stay up to-date.
- Find People
Click ‘Directory’ in the sidebar to find contact information for school staff.
- Get in Touch
Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.
- Activate Your Account
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You don't need to do anything! While the ParentSquare portal and App are great ways for families to view all of the teachers, school, and district communications, if you choose not to activate your ParentSquare account, you will still receive emails, calls, and texts as you do now.
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Click the “Unsubscribe” link in your email from ParentSquare or reply STOP to the SMS from ParentSquare to stop notifications to your email or phone.
**** If ParentSquare does not recognize the email or phone number, parents can call the school office and ask them to update the contact information.
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